The privacy policy explains what personal information we collect when you visit the Lichfield Reynolds website, and how we use your data.

 

ABOUT US

You can contact us by post at Lichfield Reynolds, 6 Pall Mall, Hanley, Stoke-on-Trent, ST1 1HG, or by telephone during office hours on 01782 289122, or email us at enquiries@lichfield-reynolds.co.uk.

 

WHAT PERSONAL DATA WE COLLECT AND HOW WE USE IT

Visitors to our Website

We record information about how visitors interact with our website and use this data with a 3rd party service, Google Analytics. We use Google Analytics to help us to better understand what content and products visitors want. We do not use analytics data to attempt to track or identify individuals.

Contact forms submitted via our Website

We use your contact details to reply to your submitted contact form. The legal basis we use to facilitate this use of your details is contract.

 

HOW WE USE COOKIES

We use cookies for anonymous tracking of how our users visit our website, and to anonymously assist with the functioning of our website. You can read more about our use of cookies below.

 

YOUR RIGHTS

These are the rights you have in relation to your personal data:

  • Right to be informed - we need to tell you various things about us and our data processing activities.
  • Right to access - you have a right ask if we hold personal data about you and, if so, you have a right to access that data and to know how it's used.
  • Right to rectification - you have a right to have your personal data updated if it is not correct or completed it if it's incomplete.
  • Right to erasure (the "right to be forgotten") - you have a right to have your personal data removed from our systems.
  • Right to restrict processing - you have a right to restrict our processing of your personal data.
  • Right to data portability - you have a right to be provided with a copy of your personal data in machine-readable electronic format.
  • Right to object - you have a right to object to processing of your personal data in certain circumstances.
  • Right to object to automated processing - you have a right to object to decisions based on automated processing (including profiling).

Many of the above rights contain exceptions and conditions that affect how and when they apply. You can find out more information about individual rights at the ICO website.

If you want to see a copy of any personal data we hold about you, or exercise any of your other rights, please send your request to:

Data Access Requests,
Lichfield Reynolds Solicitors,
6 Pall Mall,
Hanley,
Stoke-on-Trent,
ST1 1HG

You also have a right to lodge a formal complaint the relevant supervisory authority (the ICO) if you think we've breached your rights.

 

HOW TO CONTACT US

If you have any questions or complaints about our data privacy policy or personal data that we may hold about you please contact us by post at Lichfield Reynolds, 6 Pall Mall, Hanley, Stoke-on-Trent, ST1 1HG, or by telephone during office hours on 01782 289122, or email us at enquiries@lichfield-reynolds.co.uk.

 

THIRD PARTY LINKS

This privacy policy does not cover other websites that we may link to from this website.

 

UPDATES

Updates to our data policy will be published here. This policy was reviewed and updated on 25th May 2018.

 

MORE ABOUT COOKIES

We use "cookies" as part of a normal business procedure. Cookies are small text files that are created by a web server and stored on your computer when you visit a website. The website that created the cookie can read the contents when you are at their website.

Many websites use cookies to improve your browsing experience e.g. remember your log-in details, record which items you have selected to purchase, or even tailor what content is displayed depending on your preferences. Cookies can also be used to record 'analytics' data i.e. which web pages you visit, whether or not you arrived at the web page by clicking on an advertisement or an affiliated website. Many websites find the collection of analytics data valuable in improving the quality and content of their web sites.

We use cookies for the following purposes:

  • To anonymously assist with the function of our website.
  • To anonymously collect information about how visitors use our website.

Here are details of the individual cookies used by our website:

Cookie Type Name Purpose
Google Analytics ga, _gat, _gid These cookies are used to collect information about how visitors use our website.
PHP Session Cookie PHPSESSID This cookie does not collect information about our visitors, and is only used to assist with the function of the website.

 

All the major browsers allow you to block cookies and delete those that have already been created on your computer, usually within the 'Tools' section of the browser. These tools allow you to specify which cookies you will accept by type and often by specific websites using an exception list e.g. you can block all cookies and then list the website from which you will accept cookies.